Shipping and returns
Shipping your package
Packages are generally dispatched within 1 to 2 days after receipt of payment. They are shipped via UPS, Chronopost, Fedex, TNT, Colissimo ... with a tracking number and delivered without signature. Packages can also be shipped via UPS Extra or other couriers and delivered against signature. Please contact us by requesting a quote before choosing this delivery method, as it incurs additional costs. Whichever delivery method you choose, we will send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as shipping costs. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you group all of your items in one order. We cannot combine two orders placed separately and shipping costs apply to each of them. Your package is shipped to your own with insurance.
Box dimensions are appropriate and your items are properly protected.